Course overview
Design thinking is core to many of the most successful businesses and combines critical thinking and creativity to solve problems. Change your mindset to focus on solutions in our Design Thinking for Innovation short course.
Design Thinking has the opportunity to make or break your business. If you really get what people need – imagine the insights you could use to identify killer business opportunities and build bullet-proof products. Design Thinking for Innovation helps you to apply the best creative and analytical tools to develop real solutions for real needs, including personas, empathy mapping, prototyping and iteration models.
What you'll learn
- Apply empathy frameworks to develop customer personas
- Use informed data collection for customer insights
- Identify customers’ pain and gain points
- Find inspiration
- Design and create rapid prototypes
- Work on iterative processes to improving business
- Design for and implement solutions
Study method
- Online
- Blended
- In-class
- Virtual
Duration study load
- 6 weeks
- Weeks 1-5: 5-8 hours
- Week 6: 8 hours
Course features
Skills-focused
We’ve built this program with leading companies who have transformed and thrived in a changing workforce. We’ll start with the fundamentals, then you’ll build real-world strategies that can be immediately applied back in the workplace.
Make industry connections
Sometimes it’s what you know… but sometimes it’s who you know. And we know a lot of people. We’ve partnered with leading digital companies REA, Tigerspike and Paper Giant to make sure our courses give you the targeted, industry focused learning and endorsement needed to future-proof your career.
Collaborative learning experience
Studying online doesn’t mean you’re doing it in isolation. You’ll be joining a dynamic learning community of professionals, with 1-1 mentorship from experts in the field.
Subjects
- What is HCD?
- Your HCD Journey
- The Double Diamond
- Why talk to humans now?
- Know your customer
- Empathy mapping and personas
- Find insights from research
- Develop customer insights
- Frame your design challenge
- Ideation
- Rapid low-fi prototyping
- Prototype towards a design solution
- Iteration
- Test and learn
- Pitch your solution
- Review your pitch
- Product roadmap and MVP
- User Experience (UX)
About RMIT Future Skills
Our online short-courses have been designed by industry experts. We have partnered with leading employers from key businesses such as Tigerspike, jtribe, Bilue, Stone & Chalk, Accenture, Paper Giant and REA Group. It’s a chance to learn from the best in the business. Half the battle is who you know, and we know a lot of people.